私隱政策
私隱政策於2023年3月16日更新。 請查看以記錄更改。
我們，Medilink Biotech (HK) Limited 有限公司、 子公司、分支機構、受控實體和關聯公司（下稱“ Medilink Biotech (HK) Limited”，“我們”，“我們的”，“我們”），歡迎您進入和/或在我們網站上註冊並訂閱（下稱“您”，“您的”）我們的服務（包括所有進入方式——網站、應用程式，以及由Medilink Biotech (HK) Limited應用程式支持的第三方應用程式等）（下稱“平台”）。 我們要求您閱讀本私隱政策，私隱政策將構成約束性協議，約束我們對您的個人數據的使用方式（下稱“私隱政策”）。 您以任何形式使用本網站即表示同意本私隱政策。
目的
作為我們恪守誠信並尊重個人私隱承諾的一部分，我們保護利益相關者的個人數據，包括員工、客戶、股東、合作夥伴、供應商以及將個人信息交付於我們的其他利益相關者。 “個人數據”指任何確定個人身份或定位個人的信息，或能夠確定個人身份或定位個人的任何信息。 作為值得信賴的業務合作夥伴，Medilink Biotech (HK) Limited一直努力根據適用的法律法規和行業標準保護個人數據。 為此，本政策指導Medilink Biotech (HK) Limited如何收集、使用、存儲、轉移和保護個人數據。
Medilink Biotech (HK) Limited採取了許多安全措施來預防出現系統信息丟失、濫用或更改的情況。 這些措施包括當您通過我們的網站向醫療服務供應商或患者發送個人信息或請求時，使用安全套接字層（SSL）系統和封閉信息系統對通信進行加密。 如果您是我們網站的用戶，除了本私隱政策之外，我們還可能要求您簽署用戶協議或以其他方式許可我們啟用一些解釋我們如何使用和披露健康信息的服務，並且，這些服務可能存在額外的私隱政策。 如果您同意此類用戶協議和/或其他私隱政策，則它們優先於本私隱政策。 您可以在我們的條款及細則中找到我們的醫生登入頁面和患者登入頁面的用戶協議。 在使用這些服務之前，請仔細閱讀以下條款。
修訂，更改和更新
Medilink Biotech (HK) Limited可能會隨時修改和更新私隱政策，恕不另行通知。 我們建議您定期審閱本私隱政策，以查看我們的政策是否有任何可能影響您的變動。
用戶論壇
我們可能會提供論壇，以便用戶之間交換信息。 您同意對您對此類論壇的使用行為承擔全部責任。 特別是，您理解我們不保證通過論壇獲取的信息的準確性、可靠性、機密性或安全性。 您應該理解，您通過我們的用戶論壇披露的任何信息都將向公眾開放。 您同意您在用戶論壇中發表的任何信息將成為Medilink Biotech (HK) Limited的專有財產。
訪客資料
Medilink Biotech (HK) Limited保留收集有關使用情況的信息的權限，例如訪問次數，訪問者來源和訪問者活動。 收集這些數據是為了改善整體用戶體驗，其中包括協助創建可能對我們的用戶和我們的合作夥伴有吸引力的其他產品和服務。
第三方服務
我們將與第三方共享數據以用於分析目的，尤其是改善服務質量、功能和標準。 我們使用第三方數據分析平台以多種方式改進Medilink Biotech (HK) Limited的服務。 例如：Mixpanel：我們使用Mixpanel作為主要的分析工具，以了解我們的客戶如何使用Medilink Biotech (HK) Limited服務，以及Mixpanel 僱員如何與您聯絡並向您了解使用我們產品的具體情況。 您可以閱讀MixPanel私隱政策和選擇退出。 我們還與第三方服務共享信息。 為了繼續改善我們的產品和服務，我們或我們的第三方合作夥伴可能會與您聯絡，以獲取您對於我們當前產品的反饋意見，並徵求有關我們如何改進它們的意見。
密碼保護
訪問我們的產品受密碼保護。 強烈建議您不要將密碼洩露給任何人，並定期更新密碼。 您應妥善管理您的密碼。 Medilink Biotech (HK) Limited絕不會在未經同意的電話或未經請求的電子郵件中要求您提供密碼。
電郵
您的電子郵件地址僅用於我們或我們的第三方合作夥伴與您溝通，或代表您進行通信。 您的電子郵件地址也可能在您忘記密碼時用到或存於用戶帳戶信息中，並且將來可能會用來收發消息。 除非您選擇拒絕，否則我們也可能使用您的電子郵件地址向您發送促銷和營銷資料。 有關使用香港和澳門用戶的電子郵件地址發送促銷和營銷資料的信息，請參閱下面的“將個人數據用於直接營銷目的”部分。 Medilink Biotech (HK) Limited絕不會向第三方公司提供您的電子郵件地址，除非我們已與該第三方公司明確簽約，授權其代表我們提供服務。 此外，用戶可以隨時撤消我們使用其電子郵件地址的許可，選擇將來不接收任何信息。 只需通過電子郵件（[email protected]）與我們聯絡。
如果僅通過第三方應用程式訪問我們的網站，您的電子郵件將不會收到促銷和營銷資料。
調查問捲和投票
Medilink Biotech (HK) Limited可能會要求您參加使用情況調查、問卷調查或投票，以便利我們用戶的反饋和意見。 當您參加與我們網站有關的調查，問卷或投票時，此信息將用於統計目的並改善我們的產品和服務。
如果僅通過第三方應用程式訪問我們的網站，本節可能不適用。
營銷產品和服務
我們可能會在我們的服務界面上展示有關第三方產品和服務的廣告，以便您在使用服務時看到它們。 除非您選擇拒絕，否則我們也可能通過電子郵件向您發送營銷資料。 有關使用香港和澳門用戶的電子郵件地址發送促銷和營銷資料的信息，請參閱下面的“將個人數據用於直接營銷目的”部分。 我們可能會從這些產品和服務的供應商那裡獲得投放廣告的報酬。 我們可能會使用電腦程式流程為您或您對系統的使用量身定制廣告。 但是，除前述內容外，我們不會向任何第三方披露任何確定您身份的信息，以使第三方能夠直接向您推銷產品或服務。
如果僅通過第三方應用程式訪問我們的網站，廣告投放和通過電子郵件發送營銷資料的內容可能不適用。
數碼存根（Cookies）
每當您進入我們的服務時，Medilink Biotech (HK) Limited都會收集您進入任何網站或使用任何第三方在線服務時您的瀏覽器或應用程式提供的有限信息。 此外，Medilink Biotech (HK) Limited可能會將數碼存根存儲於您的電腦硬碟中。 我們從數碼存根中獲得的信息有助於我們定製網站，使其對訪問者更加有用和高效。 數碼存根由不包含您或您的健康記錄信息的唯一標識符組成。 我們使用兩種類型的數碼存根，非持久數碼存根和持久數碼存根。 非持久數碼存根是臨時的，在您結束使用並關閉網頁瀏覽器後就會過期。 我們使用非持久數碼存根來幫助您定制您使用我們網站的體驗，並在您瀏覽網站功能時保持登錄狀態。 在您退出我們的網站後，永久數碼存根仍保留在您的硬碟中，直到您將其擦除或過期。 永久數碼存根不會包含有關您的任何個人信息。
如果僅通過第三方應用程式訪問我們的網站，本部分不適用。
訪問其他資料的鏈接
本網站提供了由第三方運營的網站的鏈接。 Medilink Biotech (HK) Limited無法控制此類鏈接網站的內容，並且對其內容不承擔任何責任，也不對您通過我們網站上的鏈接進入此類網站的後果承擔任何負責。 您應該假設任何不帶有Medilink Biotech (HK) Limited標識的信息都是由第三方提供的，並且在使用前，應閱讀該網站的私隱聲明。
如果僅通過第三方應用程式訪問我們的網站，本部分不適用。
年齡限制
我們無意接受18歲以下人士的任何信息。 如果您未滿18歲，請立即離開本網站。 我們敦促父母監視和監督孩子的網上活動。
使用您的信息
我們收集有關您的健康信息並將其存儲在個人健康記錄中。 創建的健康記錄是Medilink Biotech (HK) Limited的財產，儘管其中包含的健康信息是您的財產。 我們使用從您那裡收集的信息為您提供服務。 為此，我們會向我們的員工和其他參與提供所需護理的人員披露您的健康信息。 除此之外，我們可能將您的個人數據用於以下一個或多個目的：
- 向您提供您要求我們提供的與我們服務有關的信息。 我們可能與通過我們為您提供服務的醫生或醫療保健供應商提供您的健康信息。
- Medilink Biotech (HK) Limited日常運營所需信息。 我們可能會使用和披露有關您的健康信息，以審查和改善我們提供的服務的質量，或提高我們專業人員的能力和資格。
- 向您提供您可能感興趣的其他醫療保健產品和服務有關的信息。 如果您選擇不接收此類信息，則將不再提供此類附加信息。 有關將您的個人數據用於促銷或營銷目的的政策，請參閱下面的“將個人數據用於直接營銷目的”部分。
- 通知您我們的網站、服務或商品和產品做出任何更改。
- 與您聯絡或提醒您從我們或我們的合作夥伴中選擇的產品和服務的信息。
- 醫學檢查、法律服務和審計必須時，包括欺詐、濫用檢測、合規計劃以及業務規劃和公司管理。
- 作為旨在得出可用於促銷目的或以其他方式發布的數據、見解或其他發現的研究或數據挖掘活動的一部分。 用於促銷目的或以任何方式發布的所有數據將被匯總並做匿名處理。
- Medilink Biotech (HK) Limited與許多企業一樣，有時會僱用其他公司來執行某些與業務相關的功能，例如處理付款。 當我們僱用另一家公司來執行這類功能時，我們僅向他們提供執行特定功能所需的信息。
為了向您提供服務，我們可能將您的個人數據提供給第三方，其中可能包括但不限於以下各項：
- 通過我們的網站為您提供服務的醫生或醫療保健供應商。
- 推薦您使用我們服務的保險公司，在向Medilink Biotech (HK) Limited付款之前，可能需要提供服務證明和/或醫療報告；或他們是否獲准授權服務或做出推薦。
- 為您或您的醫生提供服務（例如X射線服務或實驗室檢測服務）以獲取檢測結果或用於開具發票的第三方服務供應商。
- 我們的業務夥伴，例如為我們提供賬單服務或行政管理服務的業務夥伴。 Medilink Biotech (HK) Limited與每個業務夥伴都有簽訂協議，要求這些服務提供商對我們提供給他們的信息保密和確保安全性。
- 為了數據挖掘和提供其他見解以及完善Medilink Biotech (HK) Limited提供的服務而幫助我們收集您的信息或與您溝通的公司，如研究公司和評級機構。
- Medilink Biotech (HK) Limited在適用的司法管轄區的法律和/或監管義務下必須披露信息的政府或監管機構。
- 提供診療記錄的供應商（如果適用）。 未經您事先書面許可，我們不會使用或披露您的診療記錄，但以下情況除外：診療記錄的作者使用記錄內容為您提供治療、培訓我們的員工、學生和其他受訓者；在您起訴我們或提出其他法律請求時為自己辯護；當法律要求我們出於某些原因向您或者其他機構披露診療記錄時；回應與您的醫生有關的醫療監督活動時；為避免對健康或安全造成嚴重和迫在眉睫的威脅；或者在去世後向驗屍官或醫學檢查員提供診療記錄時。 根據您撤銷使用或披露您診療記錄的程度，我們將停止使用或披露記錄內容，除非上述某一種情況適用時。
如果僅通過第三方應用程式進入我們的網站，上述任何為直接接觸而使用您的個人數據的通知均不適用。
存儲您的個人數據
我們的網站在運行過程中，可能有必要將我們從您那裡收集的數據轉移到新加坡、香港和澳門以外的地方進行處理和存儲。 向我們提供您的個人數據，即表示您同意此類傳輸、存儲或處理操作。 我們將盡最大努力確保採取所有合理步驟，以確保您的數據得到安全存儲。 Medilink Biotech (HK) Limited保護個人數據免受丟失、濫用或未經授權的進入、披露、更改或破壞。 我們根據數據敏感度採用恰當的安全程序存儲任何形式的個人數據。 不幸的是，通過互聯網發送信息並不完全安全，有時這些信息可能會被攔截。 我們不能保證您以電子方式發送給我們的數據的安全性。 發送此類信息完全由您自擔風險。
我們使用第三方付款處理機構來處理我們收到的款項。 在處理此類付款時，我們不保留信用卡號之類的財務信息。 而是將所有此類信息直接提供給我們的第三方處理機構Stripe，Stripe對您個人信息的使用受其私隱政策的約束，具體內容請參考https://stripe.com/us/privacy。
披露您的信息
除按照本私隱政策及以下詳述的情況外，我們不會將您的個人信息透露給任何第三方：在我們出售任何或全部業務時； 法律要求我們披露您的個人信息時； 為了進一步防止欺詐發生及降低欺詐風險時。 本私隱政策討論的其他情況。
將個人數據用於直接營銷目的
對於香港和澳門以外的用戶，“個人詳細信息”是指您的個人資料。
對於香港和澳門用戶，“個人詳細信息”是指您的姓名和聯絡信息。
除上述目的外，Medilink Biotech (HK) Limited計劃將您的個人詳細信息用於促銷或營銷目的，包括向您發送促銷資料並就以下產品、服務、建議和主題進行直接營銷：醫療/保健；藥物；教育；培訓；獎勵/忠誠/特權計劃；體育館和健身房；體育和特別活動；運動及健身器材；食品與飲品；健康補品；水療中心和類似的休閒活動及其他休閒服務；電信和移動服務；互聯網；其他零售/消費產品和服務；健康和慈善/非營利事業；旅遊服務；保險; （下稱“營銷類別”）。
為了進行直接營銷，我們可能會將您的個人詳細信息提供給上述任何營銷類別的供應商（及其代理）（無論在Medilink Biotech (HK) Limited內部還是外部），以便他們可以與您聯絡和/或向您發送促銷資料和對其產品和服務進行直接營銷（這些資料可能通過郵政、電子郵件或其他方式發送給您）。 我們可能會將您的個人詳細信息提供給任何營銷類別的供應商（無論在Medilink Biotech (HK) Limited內部還是外部）以獲取收益。
對於香港和澳門以外的用戶，除非您選擇拒絕，否則您於此同意我們出於上述目的使用您的個人信息和/或向上述受讓人提供您的個人信息，並且我們可以出於促銷或營銷目的使用和/或提供您的個人詳細信息。
僅適用於香港和澳門用戶，在將您的個人詳細信息用於上述目的和/或將您的個人詳細信息提供給上述受讓人之前，我們須獲得您可核實的同意，並且只有獲得此類可核實的同意後，我們才可以就任何促銷或營銷目的使用和/或提供您的個人詳細信息。
您將來可能會撤銷您對Medilink Biotech (HK) Limited以直接營銷目的使用您的個人詳細信息並將其提供給第三方的同意，在您撤銷同意後，Medilink Biotech (HK) Limited將停止將此類數據用於直接營銷目的。
如果您希望撤銷同意，請使用“問題，投訴和聯絡方式”部分中的地址，通過信件或電子郵件通知我們。 任何此類請求均應明確說明該請求所針對的個人詳細信息。
如果通過第三方應用程式進入我們的網站，本節可能不適用。
第三方鏈接
有時，我們的網站上會包含連接到第三方的網絡鏈接。 我們提供鏈接時，並不意味著我們認可或批准該網站針對進入者的私隱政策。 在向他們發送任何個人數據之前，您應該查看其私隱政策。
如果僅通過第三方應用程式訪問我們的網站，本部分不適用。
個人資料保護
除本私隱政策所述內容外，未經您的書面許可，Medilink Biotech (HK) Limited不會使用可以識別您的身份的個人和/或健康信息。 我們致力於確保個人數據對於其預期用途而言是準確、完整和可靠的。 如果您確實授權Medilink Biotech (HK) Limited為其他目的使用或披露您的個人和/或健康信息，您可以隨時以書面形式撤銷您的授權。 您有權通過書面要求隨時進入您的個人數據。 由於Medilink Biotech (HK) Limited在恢復個人數據方面須要投入成本，Medilink Biotech (HK) Limited保留就提供恢復個人數據服務收取象徵性費用的權利。 您有權要求Medilink Biotech (HK) Limited修改您認為不完整或不正確的個人和/或健康信息。 您必須提出書面修改請求。 如果我們沒有信息或未創建信息，我們可能會拒絕該請求。
問題，投訴和聯絡方式
如果您對此私隱政策、我們的政策和慣例、您在此私隱政策下的權利以及您與Medilink Biotech (HK) Limited的交易有任何疑問，或者需要進入或更正您的個人數據，請發送電子郵件至[email protected]
Data Protection Officer
Privacy Policy
The Privacy Policy was updated on March 24, 2023. Please review to note changes.
We, MediLink Biotech (HK) Limited, subsidiaries, affiliates, controlled entities and related companies (“Medilink Biotech (HK) Limited”, “we”, “us”, “our”, “our”), welcome you to access and/or register and subscribe to our website (“your”). (“Medilink Biotech (HK) Limited”, “we”, “us”, “our”), welcome you to access and/or register on our website and subscribe (“you”, “your”) to our services (“Services”). including all methods of access – the Website, the Application, and third party applications powered by the Medilink Biotech (HK) Limited Application, etc.) (“Platform”). We ask that you read this Privacy Policy, which will constitute a binding agreement governing our use of your personal data (“Privacy Policy”). Your use of the Site in any form constitutes your consent to this Privacy Policy.
Purpose
As part of our commitment to integrity and respect for the privacy of individuals, we protect the personal data of our stakeholders, including employees, customers, shareholders, partners, suppliers and other stakeholders who give us personal information. “Personal data” means any information that identifies or locates an individual, or any information that can identify or locate an individual. As a trusted business partner, Medilink Biotech (HK) Limited strives to protect personal data in accordance with applicable laws, regulations and industry standards. To that end, this policy guides how Medilink Biotech (HK) Limited collects, uses, stores, transfers and protects personal data.
Medilink Biotech (HK) Limited has implemented a number of security measures to prevent the loss, misuse or alteration of system information. These measures include the use of Secure Socket Layer (SSL) systems and closed message systems to encrypt communications when you send personal information or requests to healthcare providers or patients through our website. If you are a user of our website, in addition to this Privacy Policy, we may require you to sign a user agreement or otherwise give us permission to enable services that explain how we use and disclose health information, and additional privacy policies may exist for these services. If you agree to such user agreements and/or other privacy policies, they take precedence over this Privacy Policy. You can find the user agreements for our physician login page and patient login page in our Terms and Conditions. Please read the following terms carefully before using these services.
Revisions, Changes and Updates
Medilink Biotech (HK) Limited may revise and update this Privacy Policy from time to time without notice. We recommend that you review this Privacy Policy periodically to see if there are any changes to our policies that may affect you.
User Forums
We may provide forums to facilitate the exchange of information among users. You agree to accept full responsibility for your use of such forums. In particular, you understand that we do not guarantee the accuracy, reliability, confidentiality or security of the information obtained through the forums. You should understand that any information you disclose through our User Forums will be made available to the public. You agree that any information you post in the User Forums will become the exclusive property of Medilink Biotech (HK) Limited.
Visitor Information
Medilink Biotech (HK) Limited reserves the right to collect information about usage, such as the number of visits, the source of visitors and visitor activity. This data is collected to improve the overall user experience, which includes helping to create additional products and services that may be attractive to our users and our partners.
Third Party Services
We will share data with third parties for analytical purposes, particularly to improve service quality, functionality and standards. We use third-party data analytics platforms to improve Medilink Biotech (HK) Limited’s services in a variety of ways. For example: Mixpanel: We use Mixpanel as our primary analytics tool to understand how our customers use Medilink Biotech (HK) Limited services and how Mixpanel employees can contact you and provide you with specific information about the use of our products. You can read the MixPanel Privacy Policy and opt-out. We also share information with third party services. In order to continue to improve our products and services, we or our third party partners may contact you to obtain your feedback on our current products and to solicit ideas on how we can improve them.
Password Protection
Access to our products is password-protected. We strongly recommend that you do not disclose your password to anyone and that you update it regularly. You should manage your password properly. Medilink Biotech (HK) Limited will never ask you for your password in an unsolicited phone call or unsolicited email.
Your email address is only used by us or our third party partners to communicate with you, or to correspond on your behalf. Your email address may also be used if you forget your password or stored in your user account information and may be used to send and receive messages in the future. We may also use your email address to send you promotional and marketing materials unless you choose to opt out. Please see the “Use of Personal Data for Direct Marketing Purposes” section below for information on the use of Hong Kong and Macau user email addresses to send promotional and marketing materials. Medilink Biotech (HK) Limited will never provide your email address to a third party company unless we have expressly contracted with that third party company to provide services on our behalf. In addition, users may revoke our permission to use their email addresses at any time and opt out of receiving any future messages. Simply contact us via email. ([email protected])
If you access our site only through a third party application, you will not receive promotional and marketing materials in your email.
Survey Questionnaires and Polls
Medilink Biotech (HK) Limited may ask you to participate in usage surveys, questionnaires or polls to facilitate feedback and opinions from our users. When you participate in a survey, questionnaire or poll related to our website, this information will be used for statistical purposes and to improve our products and services.
This section may not apply if our website is accessed only through a third party application.
Marketing Products and Services
We may display advertisements about third party products and services on our Service interface so that you can see them when you use the Service. We may also send marketing materials to you via email unless you choose to opt out. Please see the “Use of Personal Data for Direct Marketing Purposes” section below for information on sending promotional and marketing materials using the email addresses of Hong Kong and Macau users. We may receive compensation for advertising from suppliers of these products and services. We may use computer programming processes to tailor advertisements to you or your use of the system. However, other than as described above, we do not disclose any information that identifies you to any third party in order for that third party to market products or services directly to you.
Ad placement and the sending of marketing materials via email may not apply if accessing our site only through a third party application.
Cookies
Whenever you access our services, Medilink Biotech (HK) Limited collects limited information from your browser or application when you access any website or use any third party online service. In addition, Medilink Biotech (HK) Limited may store a cookie on your computer’s hard drive. The information we obtain from the cookies helps us to customize the Site to make it more useful and efficient for visitors. A dongle consists of a unique identifier that does not contain information about you or your health record. We use two types of digital stubs, non-persistent digital stubs and persistent digital stubs. Non-persistent cookies are temporary and expire when you stop using them and close your web browser. We use non-persistent digital stubs to help you customize your experience with our site and to stay logged in as you navigate the site’s features. After you exit our site, a permanent cookie remains on your hard drive until you erase it or it expires. The permanent cookie does not contain any personal information about you.
This section does not apply if you access our site only through a third party application.
Links to Additional Information
This site provides links to sites operated by third parties. Medilink Biotech (HK) Limited has no control over the content of such linked sites and is not responsible for their content, nor for the consequences of accessing such sites through links on our site. You should assume that any information that does not bear the Medilink Biotech (HK) Limited logo is provided by a third party and should read the privacy statement of that site before using it.
This section does not apply if accessing our website only through a third party application.
Age Restrictions
We do not intend to accept any information from persons under the age of 18. If you are under the age of 18, please leave this site immediately. We urge parents to monitor and supervise their children’s online activities.
Use of Your Information
We collect health information about you and store it in a personal health record. The health records created are the property of Medilink Biotech (HK) Limited, although the health information contained therein is your property. We use the information we collect from you to provide services to you. To do this, we may disclose your health information to our employees and others who are involved in providing needed care. In addition, we may use your personal data for one or more of the following purposes:
To provide you with information that you request from us in connection with our services. We may provide your health information to physicians or health care providers who provide services to you through us.
Information necessary for the day-to-day operation of Medilink Biotech (HK) Limited. We may use and disclose health information about you to review and improve the quality of the services we provide or to enhance the competence and qualifications of our professional staff.
To provide you with information about other health care products and services that may be of interest to you. If you choose not to receive such information, such additional information will not be provided. For our policy on the use of your personal data for promotional or marketing purposes, please see the “Use of Personal Data for Direct Marketing Purposes” section below.
To notify you of any changes to our website, services or goods and products.
To contact you or alert you to information about products and services you have selected from us or our partners.
Legal services and audits when necessary, including fraud and abuse detection, compliance programs, and business planning and corporate governance.
As part of research or data mining activities designed to generate data, insights or other findings that can be used for promotional purposes or otherwise published. All data used for promotional purposes or published in any way will be aggregated and anonymized.
Medilink Biotech (HK) Limited, like many businesses, sometimes hires other companies to perform certain business-related functions, such as processing payments. When we hire another company to perform such functions, we provide them with only the information needed to perform the specific function.
In order to provide services to you, we may provide your personal data to third parties, which may include, but is not limited to, the following:
Doctors or health care providers who provide services to you through our website.
Insurance companies that refer you to our services, which may require proof of service and/or medical reports before payment can be made to Medilink Biotech (HK) Limited; or whether they are authorized to provide services or make referrals.
Third party service providers who provide services (such as x-ray services or laboratory testing services) to you or your physician to obtain test results or for invoicing purposes.
Our business partners, such as those who provide billing services or administrative services for us. Medilink Biotech (HK) Limited has agreements with each of these business partners that require these service providers to maintain the confidentiality and security of the information we provide to them.
Companies that help us collect information about you or communicate with you for the purpose of data mining and providing additional insights and refinements to the services Medilink Biotech (HK) Limited provides, such as research firms and rating agencies.
Governmental or regulatory agencies to which Medilink Biotech (HK) Limited is required to disclose information under the legal and/or regulatory obligations of the applicable jurisdiction.
Providers who provide medical records (if applicable). We will not use or disclose your medical records without your prior written permission, except to the extent that the author of the medical record uses the contents of the record to provide treatment to you, to train our staff, students and other trainees, to defend ourselves if you sue us or make other legal claims, when we are required by law to disclose medical records to you or another organization for certain reasons, in response to medical surveillance activities related to your physician, or for the purpose of disclosing medical records to you or another organization. medical supervision activities related to your physician; to avoid a serious and imminent threat to health or safety; or to provide medical records to a coroner or medical examiner after death. Depending on the extent to which you revoke the use or disclosure of your medical records, we will cease to use or disclose the contents of the records except when one of these circumstances applies.
Any notice of use of your personal data for direct contact purposes as described above will not apply if access to our website is only through a third party application.
Storage of your personal data
In the course of operating our website, it may be necessary to transfer the data we collect from you to a location outside of Singapore, Hong Kong and Macau for processing and storage. By providing us with your personal data, you consent to such transfer, storage or processing. We will use our best efforts to ensure that all reasonable steps are taken to ensure that your data is stored securely. Medilink Biotech (HK) Limited protects personal data from loss, misuse or unauthorized access, disclosure, alteration or destruction. We store any form of personal data using appropriate security procedures based on the sensitivity of the data. Unfortunately, sending information over the Internet is not completely secure and sometimes these messages may be intercepted. We cannot guarantee the security of data you send to us electronically. Sending such information is entirely at your own risk.
We use third party payment processors to process the payments we receive. When processing such payments, we do not retain financial information such as credit card numbers. Instead, all such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by its privacy policy, which can be found at https://stripe.com/us/privacy.
Disclosure of Your Information
We will not disclose your personal information to any third party except in accordance with this Privacy Policy and as detailed below: when we sell any or all of our business; when we are required by law to disclose your personal information; to further prevent fraud and reduce the risk of fraud. Other situations discussed in this Privacy Policy.
For users outside of Hong Kong and Macau, unless you choose to opt out, you hereby consent to our use of your personal information for the purposes set out above and/or the provision of your personal information to the aforementioned transferees, and we may use and/or provide your personal details for promotional or marketing purposes.
For Hong Kong and Macau users only, we must obtain your verifiable consent before using your personal details for such purposes and/or providing your personal details to such transferees, and we may only use and/or provide your personal details for any promotional or marketing purposes after obtaining such verifiable consent.
You may revoke your consent to Medilink Biotech (HK) Limited using your personal details for direct marketing purposes and providing them to third parties in the future, and upon your revocation of consent, Medilink Biotech (HK) Limited will cease using such data for direct marketing purposes.
If you wish to withdraw your consent, please notify us by mail or email using the address in the “Questions, Complaints and Contacts” section. Any such request should specify the personal details of the person to whom the request is directed.
This section may not apply if access to our website is via a third party application.
Third-Party Links
From time to time, our website may contain links to third party networks. By providing a link, we do not imply that we endorse or approve the privacy policy of the visitor to that website. You should review their privacy policy before sending any personal data to them.
This section does not apply if our website is accessed only through a third party application.
Protection of Personal Data
Medilink Biotech (HK) Limited will not use personal and/or health information that identifies you without your written permission, except as described in this Privacy Policy. We are committed to ensuring that personal data is accurate, complete and reliable for its intended use. If you do authorize Medilink Biotech (HK) Limited to use or disclose your personal and/or health information for other purposes, you may revoke your authorization in writing at any time. You have the right to access your personal data at any time by written request. Medilink Biotech (HK) Limited reserves the right to charge a nominal fee for the provision of personal data recovery services due to the costs Medilink Biotech (HK) Limited incurs in recovering personal data. You have the right to request that Medilink Biotech (HK) Limited correct personal and/or health information that you believe to be incomplete or inaccurate. You must submit your request for correction in writing. If we do not have the information or have not created the information, we may deny the request.
Questions, Complaints and Contact Information
If you have any questions about this Privacy Policy, our policies and practices, your rights under this Privacy Policy and your dealings with Medilink Biotech (HK) Limited, or need to access or correct your personal data, please send an email to [email protected]